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Why personalisation hasn't worked It hasn't worked because the cost of doing it well usually significantly outweighs the benefits it delivers. [more...]
Intranets – Part 2: Making Knowledge Sharing Work Managing editors, and their team, understand how technology can facilitate effective publishing, collaboration and self-service focused application development. [more...]
It's The Content, Stupid: Search Engine Optimization In deciding to rank your website, search engines pay a lot of attention to the actual content they find on your web pages. [more...]
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